Terms & Conditions

All sales are final. All terms are stated clearly upon purchase but please refer to the below if necessary. 

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Expirations and cancellation policies will not be waived.

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Please remember class packs have an expiration

• 5 &10 packs are 2 months from the first class booked

• Workshops 2 packs are 8 weeks from the first class booked 

• 3 Class intro offer has 3 weeks from the first class booked

 

Please remember all class packs, including workshops have a 24-hour cancellation policy. ​

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Re-occurring plan members, please remember that you can cancel the class on the day but it must be 5 hours before it has started and you must rebook the session within that month. 

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Re-occurring plan members can use their sessions at any time within each calendar month. Classes are completely none transferable to other months or other members/non members.

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Re-occurring plan members need to give minimum 14 days notice when cancelling their plan or placing their plan on hold. 

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If you are late by 5 minutes or more we have the right to turn you away. You must complete an adequate warmup for safety. 

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Please book off using the system as soon as you know you can’t attend a class to allow someone else to take the space. Do this through your calendar. ​

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We need a minimum of 4 booked to run any session. Any classes with less that 4 attending will be automatically cancelled 6 hours prior. You will receive notifications via email.​

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Remember you can upgrade or downgrade the monthly membership if you want to do more or less on free/busy months. ​​

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Expirations and cancellation policies will not be waived.

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You can access bsport via the app, this website or the backoffice to make changes to your bookings. 

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Please remember whichever membership you are on you must use the system to book off and not message the instructors directly unless you’re having trouble with the system or you have a question.

 

All questions can be answered before or after class by your instructor or directed to Amber via amber@evenflowpole.com or 07586802488. She is happy to assist you as much as needed.