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Terms & Conditions

All you need to know

Terms & Conditions

All sales are final.


Please remember class packs have an expiration

  • 5 &10 packs are 2 months from the first class booked

  • Workshops 2 packs are 8 weeks from the first class booked

  • 3 Class intro offer has 3 weeks from the first class booked


Please remember all class packs, including workshops have a 24-hour cancellation policy.

Expirations and cancellation policies will not be waived.

If you are late by 5 minutes or more we have the right to turn you away. You must complete an adequate warmup for safety. 

Please book off using the system as soon as you know you can’t attend a class to allow someone else to take the space. Do this through your calendar.

Re-occurring plan members, please remember that you can cancel the class on the day but it must be 5 hours before it has started and you must rebook the session within that month. If you cancel on the day allow some time to for your session credit to be returned to you. We have to override this for you so at latest it will be returned by the time of the originally booked class. 

We need a minimum of 4 booked to run any session. Any classes with less that 4 attending will be automatically cancelled 6 hours prior. You will receive notifications via email.

Re-occurring plan members can use their sessions at any time within each calendar month. Classes are completely none transferable to other months or other members/non members.

Re-occurring plan members need to give minimum 14 days notice when cancelling their plan or placing their plan on hold. 

Remember you can upgrade or downgrade the monthly membership if you want to do more or less on free/busy months. 

The terms are stated clearly upon purchase but in case you missed them 🤍

You can save team up on your phone homepage. You can look at the calendar on monthly view to see the schedule at its best. 

Please remember whichever membership you are on you must use the system to book off and not message the instructors directly unless you’re having trouble with the system or you have a question.


All questions can be answered before or after class by your instructor or directed to Amber via or 07586802488. She is happy to assist you as much as needed. 


If you have any medical conditions, injuries or are worried about any aspect of your health that may prevent you from doing physical activity you must consult your doctor prior to attending any class. Please advise your instructor of any health conditions at the start of the class and ensure that you update your instructor should your health or physical fitness or ability change. All participants must sign a disclaimer to waive liability before starting a class or course.

Participants between the age of 14 and 16 years must have consent from a parent or guardian. The information is general advice and Team Evenflow LTD accepts no liability resulting from any advice taken from this page. If you have any particular concerns please consult your doctor as soon as possible.

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